Articles & Papers

Selected examples of Servitization articles and papers:

Frandsen, T., Boa, S. Ø., & Raja, J. Z. (2019). Pricing structures for solutions: an exploratory study within the oil and gas industry. International Journal of Production Research, 1-16.

Raja, J. Z., Chakkol, M., Johnson, M., & Beltagui, A. (2018). Organizing for servitization: examining front-and back-end design configurations. International Journal of Operations & Production Management38(1), 249-271.

Raja, J.Z. & Frandsen, T. (2017). Exploring servitization in China: challenges of aligning motivation, opportunity and ability in coordinating an external service partner network. International Journal of Operations and Production Management, Vol. 37, No. 11, pp. 1654-1682.
Link via CBS:

Raja, J. Z., Frandsen, T., & Mouritsen, J. (2017). Exploring the managerial dilemmas encountered by advanced analytical equipment providers in developing service-led growth strate¬gies. International Journal of Production Economics, Vol. 192, pp. 120-132. (open access link)

Ali Bigdeli (Editor); Thomas Frandsen (Editor); Jawwad Raja (Editor); Tim Baines (Editor) / Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization. : Copenhagen Business School, CBS 2018, 276 p.

Thomas Frandsen / Evolution of Modularity Literature : A 25-year Bibliometric Analysis.
In: International Journal of Operations and Production Management, Vol. 37, No. 6, 2017, p. 703-747

Thomas Frandsen; Juliana Hsuan / Measuring the Modularity of Industrial Service Processes
Abstract from 2017 INFORMS Anual Meeting, 2017, p. 1

Thomas Frandsen; Juliana Hsuan / Modularization of Industrial Service Processes: Application of the Service Modularity Function.

Chakkol, M., Johnson, M., Raja, J., & Raffoni, A. (2014). From goods to solutions: how does the content of an offering affect network configuration?. International journal of physical distribution & logistics management44(1/2), 132-154.

Raja, J. Z., Bourne, D., Goffin, K., Çakkol, M., & Martinez, V. (2013). Achieving customer satisfaction through integrated products and services: An exploratory study. Journal of Product Innovation Management30(6), 1128-1144.

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