Articles & Papers
Selected examples of Servitization articles and papers:
Frandsen, T., Boa, S. Ø., & Raja, J. Z. (2019). Pricing structures for solutions: an exploratory study within the oil and gas industry. International Journal of Production Research, 1-16. https://doi.org/10.1080/00207543.2019.1572933
Raja, J. Z., Chakkol, M., Johnson, M., & Beltagui, A. (2018). Organizing for servitization: examining front-and back-end design configurations. International Journal of Operations & Production Management, 38(1), 249-271. https://doi.org/10.1108/IJOPM-03-2016-0139
Raja, J.Z. & Frandsen, T. (2017). Exploring servitization in China: challenges of aligning motivation, opportunity and ability in coordinating an external service partner network. International Journal of Operations and Production Management, Vol. 37, No. 11, pp. 1654-1682.
Link via CBS: https://researchapi.cbs.dk/files/57273948/jawwad_raja_exploring_servitization_in_china_acceptedversion.pdf
Raja, J. Z., Frandsen, T., & Mouritsen, J. (2017). Exploring the managerial dilemmas encountered by advanced analytical equipment providers in developing service-led growth strate¬gies. International Journal of Production Economics, Vol. 192, pp. 120-132. (open access link)
Ali Bigdeli (Editor); Thomas Frandsen (Editor); Jawwad Raja (Editor); Tim Baines (Editor) / Proceedings of the Spring Servitization Conference: Driving Competitiveness through Servitization. : Copenhagen Business School, CBS 2018, 276 p.
Thomas Frandsen / Evolution of Modularity Literature : A 25-year Bibliometric Analysis.
In: International Journal of Operations and Production Management, Vol. 37, No. 6, 2017, p. 703-747
Thomas Frandsen; Juliana Hsuan / Measuring the Modularity of Industrial Service Processes
Abstract from 2017 INFORMS Anual Meeting, 2017, p. 1
Thomas Frandsen; Juliana Hsuan / Modularization of Industrial Service Processes: Application of the Service Modularity Function.
Chakkol, M., Johnson, M., Raja, J., & Raffoni, A. (2014). From goods to solutions: how does the content of an offering affect network configuration?. International journal of physical distribution & logistics management, 44(1/2), 132-154. https://doi.org/10.1108/IJPDLM-03-2013-0064
Raja, J. Z., Bourne, D., Goffin, K., Çakkol, M., & Martinez, V. (2013). Achieving customer satisfaction through integrated products and services: An exploratory study. Journal of Product Innovation Management, 30(6), 1128-1144. https://doi.org/10.1111/jpim.12050
Please find the complete list of academic articles and papers by looking up the individual researcher on cbs.dk.
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