Event Reports
November 19, 2018Servitization: Extended Business Model for More Revenue and Profit
Extending the business model to include offering not only the product and basic services but also the performance of the product, or even operating that product or service within your customer’s organization is growing. It is called Servitization and offers many opportunities of increased revenue and profit but also stronger customer relations. Many firms are […]
Read the articleNovember 13, 2018
Why a service centric DNA is crucial to developing advanced services…
Kris Oldland, Editor-in-Chief, Field Service News talks to Ulrika Lindberg, Vice President, Global Service at Alfa Laval AB following on from her keynote presentation at the Spring Servitization Conference, about why having a customer-centric strategy is key to developing advanced services… Read the whole article at: http://fieldservicenews.com/why-a-service-centric-dna-is-crucial-to-developing-advanced-services/
Read the articleNovember 13, 2018
The new paradigm is growing in momentum
Grundfos is a well-established company with a 180-year heritage and some active assets in the field over 30 years old still requiring maintenance, at this year’s Spring Servitization Conference they outlined why they see advanced services at the heart of their future… Read the whole article at: http://fieldservicenews.com/the-new-paradigm-is-growing-in-momentum/
Read the articleNovember 12, 2018
Spring Servitization Conference 2018
Over tre intense dage midt i den mest solrige maj måned i mands minde blev den 7. Spring Servitization Conference (SSC) afholdt på Copenhagen Business School. Konferencen er forankret ved The Advanced Services Group på Aston Business School i Birmingham, og det var blot anden gang, den afholdes uden for Storbritannien. Sidste år blev konferencen […]
Read the articleAugust 24, 2017
Servitization Industry Core Group Meeting
On Thursday 24 August 2017, a group of interested professionals from manufacturing companies around Denmark had blocked six hours in their busy schedules to hear about service business innovation at Copenhagen Business School. The meeting was hosted by the CBS Driving Competitiveness through Servitization Project Team, under the CBS Competitiveness Platform, and the participants represented […]
Read the articleFebruary 17, 2017
7th International Seminar on Service Modularity
Despite the temperature gauges showing a chilling minus 3 degrees centigrade, there was an atmosphere of warm-heartedness and academic generosity when close to 40 researchers from eight different countries came together at the 7th International Seminar on Service Modularity at Copenhagen Business School on 17-18 January 2017. The purpose of the seminar was to share […]
Read the articleJanuary 20, 2017
Service Operations Management Forum (SOMF)
In January, more than 66 academics and industry professionals participated in the 9th Service Operations Management Forum, held at CBS. The Forum attracted a record number of attendees and was the largest held since the first Forum in 2008, convened in Exeter, UK. The Forum created an enriched opportunity for participants to debate, as well […]
Read the articleJanuary 20, 2017
ICG meeting
On the crisp afternoon of Friday 20 January 2017, the CBS Servitization Project Team, part of the CBS Competitiveness Platform, happily hosted a meeting of representatives and colleagues from the partner organisations in the Platform’s Industry Core Group (ICG). The afternoon workshop was the perfect conclusion to four days of interactions and insightful exchanges between […]
Read the articleSeptember 28, 2016
Taking the temperature on the service business of the European wind industry
Wind energy firms form an increasingly important part of the Danish manufacturing market and, with that in mind, members of the Servitization project team recently attended the Wind Energy Hamburg global on- & offshore expo for a simple temperature check of the industry´s service business. WindEnergy Hamburg – The global on- & offshore expo Through […]
Read the articleSeptember 12, 2016
Børsen Innovation Conference
Børsen Innovation Conference panel debate Innovation is crucial if Danish companies are to remain competitive in the global marketplace. With the latter in mind, on 12 September 2016, Børsen and the Danish Industry Foundation hosted a conference, to which professionals and academics working with innovation or strategy were invited to be inspired by a wide […]
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