The project is carried out in close collaboration with a number of partners including The Danish Industry Foundation and the following companies with experiences in services and solutions.
Alfa Laval is a leading global provider of specialized products and engineered solutions based on three key technologies – heat transfer, separation and fluid handling. Equipment is made in three main areas – Energy & the Environment, Food & Pharma as well as Marine & Diesel.
The products and solutions delivered by Alfa Laval are dedicated to helping customers to optimize the performance of their processes to become more productive, energy efficient and competitive. The solutions help them to heat, cool, separate and transport products in industries that produce food and beverages, chemicals and petrochemicals, pharmaceuticals, starch, sugar and ethanol.
This has led to an increasing focus by Alfa Laval on delivering services. As part of its strategic focus on service operations Alfa Laval has expanded its service network and operates service centers across the globe combined with a vast network of service engineers for on-site maintenance and services. This allows Alfa Laval to offer a broad range of services from basic maintenance to upgrades, online monitoring, and process optimization. Based on its service capabilities Alfa Laval offers tailored solutions through performance agreements customized to the individual customers’ needs. More information at www.alfalaval.com
Brüel & Kjær Sound & Vibration Measurement A/S supplies integrated solutions for the measurement and analysis of sound and vibration. Brüel & Kjær is a world-leader in sound and vibration measurement and analysis and uses its core competences to help industry and governments solve their sound and vibration challenges so they can concentrate on their primary task: efficiency in commerce and administration.
Brüel & Kjær delivers advanced technological solutions and products of renowned quality, covering the entire sound and vibration measurement chain from a single transducer to a complete turnkey system. Brüel & Kjær is working closely with customers involving them in the R&D process while pushing technology to its edge. Brüel & Kjær is offering a service programme which aims at fulfilling its customers’ needs and requirements, to ensure optimal usage of all of Brüel & Kjær products, systems and solutions.
For nearly 70 years, Brüel & Kjær has been playing a leading role in the world of sound and vibration, by producing precision instrumentation for acoustic and vibration measurement, and by contributing heavily to the development of acoustic and vibration sciences themselves. Brüel & Kjær is a global company operating through a network of sales offices and representatives in 55 countries. More information at www.bksv.com
FLSmidth is a leading supplier of equipment and services to the global cement and minerals industries. FLSmidth supplies everything from single machinery to complete cement plants and minerals processing facilities including services before, during and after the construction. FLSmidth helps its customers to increase capacity, reduce operating costs and lower environmental impact. FLSmidth specializes in world-class products, facilities and systems, backed by tailored consultancy and support services with high knowledge and resources worldwide.
2014 has been a record year for the company generating the highest revenue from Customer Services thus far reaching more than third of company’s revenue from services. As a full-service provider, FLSmidth supplies customers not only with products and production lines but also with services and plant optimization solutions by working in close cooperation with customers.
FLSmidth has been the leading supplier to the global cement industry since its foundation in 1882 and employs almost 15,000 people worldwide in offices in more than 50 countries worldwide. FLSmidth’s revenue was EUR 2,834 billion in 2014 with 37% generated by the customer service segment. More information at www.flsmidth.com
FOSS was founded in 1956 as N. Foss Electric A/S by Nils Foss and is a 100% family-owned company. Since then, FOSS has been at the forefront of creating groundbreaking new analytical technology and is the global market leader in producing analytical instruments for the global food and agricultural sectors. FOSS develops instruments to optimize the safety and food quality and to ensure an effective food production, which both provide value to the producer, help deliver high quality and minimize food waste. FOSS is offering a wide range of services with the aim of keeping its customers operation always up and running by constantly optimizing their solutions. Hardware services, innovation and continuous support across the whole customers’ value chain allow FOSS to be step ahead in the industry and offer new service offering to different customers.
The company’s customer base includes the 100 largest global companies within the food industry. Today 85% of the world’s milk is tested by a FOSS solution, and 80% of all traded grain in the world. FOSS instruments and services are offered in eight different food and feed segments covering; dairies, raw milk testing, grain, milling, oils, laboratories, bio-fuel as well as wine and meat.
FOSS employs more than 1300 people working all over the world; in our production, research and development facilities in Denmark and China, in 28 sales and service companies which combined with more than 75 distributors gives us a global reach. In 2014 FOSS had a turnover of 1.72 billion DKK in 2014. FOSS reinvests more than 10% of the turnover in customer-driven innovation and launches 5 new solutions every year. More information at www.foss.dk
Gaia Solar A/S is the leading supplier of solar systems in Scandinavia. Established in 1996, Gaia Solar operates within the field of solar energy. Gaia Solar manufactures high-quality products with an exclusive Danish design. By having advanced production facilities, the company can provide customized solutions to fit its clients’ specific needs and desires. Gaia Solar emphasizes parameters such as quality, design and social responsibility.
In addition to solar systems Gaia Solar has a range of offerings from consulting and testing of components to service and maintenance. Through service and maintenance Gaia Solar can optimize the energy production of its clients and extend the life of their plant.
Gaia Solar has been named a Gazelle Company for three years in a row. This status is based on the following definition: a business which has achieved a continuous growth in revenue or gross profit for the last four financial years, and which has, in total, more than doubled the revenue or gross profit over the period. More information at www.gaiasolar.dk
Grundfos is a global leader in advanced pump solutions and a trendsetter in water technology producing more than 16 million pump units per year. The main products are circulator pumps for heating and air-conditioning as well as other centrifugal pumps for the industry, water supply, sewage and dosing. Today Grundfos is the world’s largest manufacturer of circulators, covering roughly 50% of the world market of these pumps. Grundfos produces standard and submersible motors as well as state-of-the-art electronics for monitoring and controlling pumps.
Grundfos offers a wide range of services divided in five main service portfolios – Spare parts & Service kits, Repair & Maintenance, Installation & Operation, Optimisation & Consultancy, Surveillance & Mobility. All services are provided by highly skilled service technicians worldwide making sure that all pumps are at their top performance and run efficiently. Grundfos has pushed even further in being preventive to breakdowns by offering remote surveillance and control of the pumps from mobile units.
Grundfos as a market leader has presence in more than 50 countries and has total turnover of DKK 23.6 billion in 2014 from which more than half was accumulated from the European market. Grundfos employs almost 19 000 people worldwide. More information at www.grundfos.com
Haldor Topsoe is a world leader in catalysis and surface science. The company is committed to help customers achieve optimal performance and get the most out of their processes and products, by using the least possible energy and resources, in the most responsible way. With the customer in focus, Haldor Topsoe has gained a reputation in being reliable and value adding.
Haldor Topsoe has customers in 28 different industries and works at the molecular and plant level to find ways to help them move forward. The company designs, engineers and licenses a broad range of processes for chemical processing, hydroprocessing and emissions management. Haldor Topsoe supplies more than 150 different catalysts and has the capability to design and manufacture bespoke catalysts and equipment for specific tasks as well as spare parts and consumables. Haldor Topsoe offers wide range of engineering, technical, business and training services. The company combines deep scientific and engineering capabilities with many years of hands-on technical experience.
Haldor Topsoe employs 2,694 people and had revenue of DKK 5,685 million in 2014. More information at www.topsoe.com
Kamstrup is a world leading supplier of intelligent energy and water metering solutions and the largest manufacturer of ultrasonic heat meters in the world. Kamstrup serves energy companies, utilities and the submetering business around the world with innovative metering solutions for electricity, heat, cooling and water. Energy and water meters from Kamstrup are installed in households and commercial buildings worldwide, securing fair billing and an efficient use of energy.
As one of very few companies in the metering business Kamstrup offers total multi-utility solutions based on a broad product range from meters to data analysis. The broad offer of hardware, software and services enable Kamstrup to fulfil all needs regarding metering of energy and water. The full product range includes consumption meters, meter communication infrastructure, meter data management systems, Smart Grid applications, hosted solutions, operation and meter data analyses.
Kamstrups’ 900 employees located in 23 countries help customers all over the world to save energy, develop more efficient ways of working, and identify new opportunities for future growth. In 2014 Kamstrup had a revenue of DKK 1,383 million. More information at www.kamstrup.com
Novozymes is a world leader in bioinnovation, producing a wide range of industrial enzymes and microorganisms. Seeking to change the world together with customers, Novozymes offers biological solutions that help its customers create more with less and improve performance, while saving energy and generating less waste. Combining industrial insight with its technology platform, Novozymes partners with customers across a broad range of industries to create tomorrow’s industrial biosolutions.
Novozymes is a business-to-business company that provides biological solutions for a wide variety of industries and markets. Together with its customers, Novozymes aims to drive the world toward sustainability by making better use of natural resources to meet the world’s needs for food, feed, fuel and other consumables.
Novozymes has a global presence with over 6,200 employees on six continents and turnover of DKK 12,459 million. More information at www.novozymes.com
Radiometer Medical ApS is a leading provider of technologically advanced acute care solutions that simplify and automate all phases of acute care testing. Radiometer helps healthcare professionals get fast and accurate information on the most critical parameters in acute care testing, including oxygen, lactate and troponin. This is the foundation for making immediate and well-informed decisions on the treatment of critically ill patients in clinical settings such as emergency care, intensive care, anesthesiology, cardiac surgery, neonatal care and wound care.
Radiometer develops, manufactures and markets solutions for blood sampling, blood gas analysis, transcutaneous monitoring, immunoassay testing and the related IT management systems.
Radiometer’s products and solutions are used in hospitals, clinics and laboratories in over 130 countries. Radiometer has more than 2,700 employees worldwide and production/R&D companies in Denmark, USA, Switzerland, Finland and Poland generating sales of USD $800 million in 2014. More information at www.radiometer.com
Semco Maritime is a project engineering company dedicated to providing the global energy sector with projects, solutions and competences. By providing the best quality and reliability, company has earned a solid, loyal and ever-expanding customer base. The company is a single-source supplier with people dedicated to exceeding customer expectations in projects, solutions and manpower for the energy sector all over the world. Semco Maritime started as castings and stove manufacturer and after half of century began producing high-quality technical installations for the marine and shipbuilding industry. First offshore business unit was established to provide project engineering, maintenance and manpower services for the North Sea’s offshore operations.
Headquartered in Esbjerg, Denmark and with 20 offices in 11 countries, Semco Maritime has more than 2000 employees generating revenue of DKK 2,297 million in 2013. More information at www.semcomaritime.com
Scanex operates in the competitive environment of communication and experiences, with specialty in fair stands, exhibitions, events and related products. The company develops and implements fair stands and exhibitions as a meeting place for people based on the philosophy that the customer should always be at the center and have the best possible service.
In connection with the company’s expansion, new business areas have emerged. A warehouse has been established to maintain and store customer equipment, and web-based ScanexWeb portal has been developed where customers can order their own equipment and Scanex equipment for exhibitions online. Scanex also offers graphics such as stands, perimeter boards and cars, and landlord exhibition materials from designer furniture to standard equipment, as well as designer sets, showrooms and events.
Scanex has a wide and international network of suppliers and partners. Scanex currently has 35 permanent employees. More information at www.scanex.as
Volvo Construction Equipment manufactures and sells heavy construction equipment. The company’s product range includes wheeled and crawler excavators (diggers), articulated haulers (dumpers, dump trucks), scraper haulers, wheel loaders, pipelayers, demolition equipment, waste handlers, motor graders, pavers, compactors, milling equipment, tack distributors, road wideners, material transfer vehicles and a range of compact equipment such as mini loaders, mini excavators, backhoe loaders and skidsteer loaders.
Volvo Construction Equipment’s products and services are offered in more than 125 countries through proprietary or independent dealerships. Customers are using Volvo machines in quarries & aggregates, energy related industries (oil & gas), heavy infrastructure, utilities, road construction, building, demolition, recycling industry, industrial material handling, and forestry industry. Volvo Construction Equipment offers long-term partnerships that protect customers’ revenue throughout the life of construction equipment by having Customer Support Agreements. Volvo Construction Equipment offers complete solutions for every customers’ need, may it be through service inspections & maintenance, advanced telematics system or perfectly fitted attachments.
Volvo Construction Equipment has headquarters in Brussels, Belgium and generates USD 9 billion of the Volvo Group Business employing almost 15,000 people. Production plants are located in Sweden, Germany, France, the U.S, Canada, Brazil, China and South Korea. More information at www.volvoce.com